Your order is processed within 24 hours of receipt.
All orders are shipped USPS Priority Mail, UPS, or FedEx Ground delivery, unless otherwise specified on your order form. All charges are based upon the weight of the items you have ordered and your location. Most orders ship within 2 - 3 business days after ordering. Exception occurs when items are backordered, at which time your order will remain pending until the backordered item(s) are available. To expedite your shipment, most orders are shipped directly to you from our vendors.
DO NOT RETURN THESE ITEMS TO THE VENDORS. Follow the instructions as detailed in our Return Policy.
When requesting expedited shipping (3-day, 2,day or overnight), please be aware that your order may not ship until the BUSINESS DAY AFTER you have placed it. It will then take the requested time period of BUSINESS DAYS to arrive. Business days are Monday through Friday; no Saturdays, Sundays or holidays are included in shipping days.
Refused shipments are subject to shipping charges and restocking fees regardless of the amount of the order.
Backorders are items that our vendors do not currently have in stock. We realize the frustration this causes, however backorders occur when there is a high demand on an item or the quality of the item or fabric does not meet the strict guidelines set forth by our vendors and must be remanufactured. Check your order status by clicking on "Track My Order" on your confirmation email or use the link above.
Your credit card will not be charged until your order is shipped. If you receive partial shipments, your credit card may be charged only for those items you have received; the balance (including shipping charges) will be charged when your order is complete. You will be charged only the total amount as shown on the order page you completed.